Return policy

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**Liyabrairie.com  E-Commerce Website Return Policy**

**1. Return Policy Overview**

At Liyabrairie, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items within 30 days from the date of purchase, subject to the terms and conditions outlined below.

**2. Eligibility for Returns**

To be eligible for a return, the following conditions must be met:

- The item must be in new and unused condition.

- It must be returned in its original packaging with all tags and labels intact.

- The return must be initiated within 30 days from the date of purchase.

**3. Non-Returnable Items**

Certain items are not eligible for return, including but not limited to:

- Personalized or customized items.

- Items that have been used, worn, or damaged after receipt.

- Items marked as final sale or clearance.

**4. Return Process**

To initiate a return, please follow these steps:

- Contact our customer service team at [Customer Service Email] to request a return authorization.

- Pack the item securely in its original packaging.

- Include a copy of the packing slip or order confirmation in the package.

- Ship the package to the address provided by our customer service team.

**5. Return Shipping**

You are responsible for the cost of return shipping unless the return is due to an error on our part or the item is defective. We recommend using a trackable shipping method for returns.

**6. Refunds**

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow [X business days] for the refund to appear in your account.

**7. Exchange Policy**

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

**8. Contact Information**

If you have any questions or concerns about our Return Policy, please contact our customer service team at contact@liyabrairie.com.

By making a purchase on Liyabrairie E-Commerce Website, you acknowledge that you have read, understood, and agree to be bound by this Return Policy.